The Financial Services Commission (FSC)  in collaboration with the Economic Development Board (EDB) and the Corporate and Business Registration Department (CBRD) launched the ‘FSC Single Window’ on 21st July 2022, at the FSC House. A Memorandum of Understanding was signed by the three institutions which sets out the framework of cooperation of the parties in their common pursuit to set up the Single Window System.

On this occasion, the Hon. Minister of Finance, Economic Planning and Development, Dr.R.Padayachy, the Hon. Minister of Financial Services and Good Governance, Mr M.K Seeruttun and other important personalities were also present.

The Chairperson of the FSC, Mr M.K Yerukunondu, stated in his speech that ‘the FSC Single Window System will be a focal point to promote and facilitate investment in Mauritius and will leverage on digital channels, such as the FSC One Platform to meet demands of prospective investors willing to apply for a licence, occupational permits and other authorisations from either the FSC, EDB or the CBRD’.

The Hon. Minister M.K Seeruttun, also stated in his speech that ‘the Blueprint Report recommended that it was necessary to implement user friendly processes for the financial services sector and be able to retain and attract investors. This Single Window will undoubtedly largely contribute in meeting these objectives. The FSC Single Window will help to build credibility and promote trust in regulatory activity which are essential ingredients for a competitive and successful International Financial Centre.  He further stated that this one stop shop structure, will undoubtedly go a long way in elevating the score of Mauritius in the Ease of Doing Business Index. By making regulatory service accessible at a mere click, we are generating positive user experience and upgrading to the ultimate form of Ease of Doing Business’.

The Hon. Minister Dr. R. Padayachy mentioned in his speech the  the single window system for investors had been announced by the Honourable Pravind Jugnauth in the 2019-2020 Budget in the following words: "To facilitate the conduct of business in the sector, a 'one-stop-shop system' will be introduced at the FSC to allow for the submission of documents for financial services and international business applications.

He further stated that ‘despite the crises of the last two years that could have undermined our entire economic structure, we have recovered and will accelerate our pro-investment program’. More than ever, Mauritius is committed to facilitating business and welcoming new investors by continuously improving its regulatory, institutional and good governance framework. Clarity, certainty and consistency are the watchwords of our business facilitation policy and this is to ensure that confidence remains with existing and prospective investors.

This initiative is a significant milestone to keep pace with the rapid evolution of the Financial Services sector. Hence, the FSC has embarked on a journey to further improve business processes and provide continuous solutions to reduce lead time and streamline procedures for ease of doing business.

In line with the Blueprint for the Financial Services sector, the FSC Single Window aims to create simpler, user-friendly process to serve Financial Institutions, Corporates and High Net worth Individuals. Several benefits are to be derived from the FSC Single Window which include avoidance of hassle for booking multiple appointments; improved connectivity; time reduction for processing documents; and reduction in clearance time to set up   a business in Mauritius.

Prospective investors can  book an appointment through FSC Single Window  at https://www.fscmauritius.org/en/fsc-single-window/book-your-meeting.

The office is located at The Flamboyant Lounge, 1st Floor, FSC House, 54 Cybercity Ebene, Mauritius. 

For more information, revert to link:  https://www.fscmauritius.org/en/fsc-single-window/overview